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American Youth Soccer Organization Providing world class youth soccer programs that enrich children's lives.

AYSO Region 1631 - Downtown San Jose

Refund Policy

We understand that AYSO families are busy and that sometimes a player has to withdraw from the program. Please send any cancellation requests as soon as possible so we can add a player from the waitlist.

All requests for refunds must be made via email to [email protected] with the following information:

  • player’s name, AYSO ID, and division
  • parent’s name and email address
  • reason for the refund request
Please review our refund policy closely:

  • The $20 National Player Fee* is not refundable. We do not receive this money at the region level - it goes straight to the national office and we cannot refund it.
  • You will receive a 100% refund (minus the National Player Fee) if your cancellation email is received on or before Team Assignment Night (TAN) as identified in the Regional Website calendar.
  • You will receive a 50% refund (minus the National Player Fee) if your cancellation email is received after TAN but before the day of your team's first game. By this point uniforms have been ordered and other expenses on behalf of the player have been incurred.
  • You will not receive a refund if your email is received on or after the day of your team's first game.
Please note that this refund policy applies for any withdrawal from the program including, but not limited to:

  • other activities, classes, sports practices or other commitment
  • practice schedule conflicts
  • game conflicts, etc.
Exceptions for extraordinary events will be made at the discretion of the Region Board. These requests must be submitted via email to [email protected]. Response to requests will be within 14 days.

For approved refunds, checks will be processed within 30 days of the refund request unless you are notified otherwise by the region.

*AYSO National charges $20.00 per player upon registration for the player's first season of the Fall / Spring year. This fee is only charged once per year. If you are requesting a refund for a season where the player paid the $20.00, refunds will be the full amount minus this National Fee. We wish we could refund the full amount, but National collects this and has a policy of not refunding this as they've already purchased insurance for the player for the full year.

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AYSO Region 1631

AYSO Region 1631, PO Box 486
San Jose, California 95103

Email Us: [email protected]
Phone : 669-247-7199
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