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American Youth Soccer Organization Providing world class youth soccer programs that enrich children's lives.

AYSO Region 1631 - Downtown San Jose

Refund Policy

Please let us know of any player cancellation as soon as possible, since there may be a player on a waiting list that can be accommodated. 

All requests for refunds need to be made via email to [email protected] with the following information;
  • player’s name, AYSO ID, and division
  • parent’s name and email address
  • reason for the refund request
Our refund policy is as follows depending on when we receive your request;
  • 100% refund* if email received on/before Team Assignment Night (TAN) as identified in the Regional Website calendar
  • 50% refund* if email received after TAN but prior to Opening Day of the season as identified in the Regional Website calendar. By this point uniforms have been ordered and other expenses on behalf of the player have been incurred
  • If email received following Opening Day: no refund. Late cancellations have a large negative impact on team balancing and field scheduling, and they keep other kids from playing; this is not intended to be punitive but rather encourage cancellations as early as possible.
Please note that this refund policy applies for any withdrawal from the program including, but not limited to;
  • other commitments
  • practice schedule conflicts
  • game conflicts, etc.
Exceptions for extraordinary events will be supported by the region. These requests must be submitted via email to [email protected], and approved by the regional board. Response to requests will be within 14 days.

For approved refunds, checks will be processed within 30 days of the refund request.

*AYSO National charges $20.00 per player upon registration for the player's first season of the Fall / Spring year. This fee is only charged once per year. If you are requesting a refund for a season where the player paid the $20.00, refunds will be the full amount minus this National Fee. We wish we could refund the full amount, but National collects this and has a policy of not refunding this as they've already purchased insurance for the player for the full year.

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AYSO Region 1631

AYSO Region 1631, PO Box 486
San Jose, California 95103

Email Us: [email protected]
Phone : 669-247-7199
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